Our next User Group will be held on Tuesday 7th December, Royal Thames Yacht Club, Knightsbridge. For existing customers only. Please email tug@tigercomms.com for further details.

Some 50 customers attended our recent User Group meeting at The Lowry in Manchester on June 15th.  As has consistently proved to the case, the event was very well received and of benefit to all.  Attendees were shown the latest developments on our Tiger Telephone Call Logging Software Version 6  along with the ongoing enhancements to Version 5 including:-

• Trader Data Reporting
• Mobile Bill Analysis to now identify SMS, Voice and Roaming Calls
• User Suggested Enhancements from the previous meeting.

Throughout the day there were engaging discussions on various subjects including:-

• User presentations and how Tiger is utilised for Call Management and Voice Network Security in customer environments
• The use of Wallboards
• Migration to VoIP Platforms
• How best to monitor Hunt Groups and ACD Reporting on the various Customer Switch Platforms

The next User Group will be held at The Royal Thames Yacht Club in Knightsbridge on December 7th.  Existing and new customers should expect to receive an invitation from their Account Manager nearer the time but please feel free to register your interest in advance via tug@tigercomms.com
 

As part of our ongoing Partner Development Programme, Tiger are attending the Cisco Business Solutions Workshop on the 2 March 2010, Warwickshire, United Kingdom at the Heritage Motor Museum.

To find out more click here

Our next User Group will be held on Tuesday 15th June, Lowry Centre, Manchester. For existing customers only. Please email your Account Manager for further details.

Tiger Communications, a leading United Kingdom Telephone Call Management Services Provider, has joined the Cisco Industry Solutions Partner Network (ISPN)  and Solution Incentive Program (SIP).

Through its flagship Tiger 2020 Pro Call Logging Suite, the company specialises in Call Management Solutions, Call Logging Software and billing applications that monitor and report on an organisation’s telecommunications usage, helping customers reduce their calling costs by up to 30 percent but also assist them manage their most valuable asset - employees.

Tiger also provides enterprise services such as Telephone Fraud Detection, enterprise directories and systems integration - and has a very strong presence in the hospitality industry, with products covering guest services and revenue management.

Tiger 2020 Pro Call Logging Suite operates on Cisco Unified Communications Manager (up to and including Version 7.1), Cisco Unified Communications Manager Express and Cisco Unified Survivable Remote Site Telephony.

The company’s route to market is through channel partners, with a structured program delivering profit margins of 25 to 40 percent, world-leading fully approved product solutions and first-class service.

Stephen McCallum, Tiger Communications managing director, comments: “Joining the ISPN is a great opportunity for us to help Cisco channel partners differentiate their businesses and increase their sales by offering applications aimed at the enterprise and hospitality sectors.

“The same goes for our membership of the SIP. We hope that partners will be encouraged to incorporate our innovative products with Cisco technologies so together we can sell fully integrated systems that meet specific business problems.”

To become an approved Tiger partner, simply send an e-mail to sales@tigercomms.com or call +44 14 2589 1000 (9am to 5.30pm UK time, Mondays to Fridays).

Our next User Group will be held on Tuesday 1 December 2009 at the Magic Circle Headquarters, Euston, London.  Please email your Account Manager for further details.

Acquisition extends geographic reach, strengthens portfolio and adds over 1700 customers in 84 countries to Tiger Communications Global Hospitality Division

Ringwood, Hampshire, UK, 21st July 2009 - Tiger Communications, a leading provider of Call Management Solutions, has acquired Telephone Management Systems Ltd (TMS) to create the worlds leading provider of Communications Management solutions for the hospitality industry. The acquisition will enable Tiger to harmonise products and platforms supplied by both companies and create a stronger global presence for the supply and support of major international customers.

“This acquisition gives Tiger Communications access to an extensive customer base of leading hotels across the globe,” comments Simon M. Udell, Global Hospitality Solutions Director for Tiger Communications plc, “There is a good fit between both companies and together we can now offer a complete solution to hoteliers including call management, high speed internet access, voice services, cost management and In-Room Infotainment.”

Tiger acquired 52% of the shares of TMS after reaching agreement with the existing shareholder Gold Coast Nominees. Since it launched in 1986, TMS has grown substantially both organically and through merger becoming a highly respected provider of technology solutions to the hospitality Industry. From offices in the UK, Germany and Dubai, TMS supports over 1700 customers in 84 countries including Hilton Hotels, Four Seasons Hotels and Resorts, and The Ritz London.

Steve Wanklyn, Managing Director for TMS added, “This agreement is in the best interest of our customers, partners, staff, both of our companies and provides Tiger Communications with a wealth of technical assets and expertise that will reinforce its position as the leading international supplier to the Hospitality and Enterprise markets.”

About Tiger Communications

Incorporated in 1979, Tiger Communications is a market leader in the provision of Call Management Solutions. Our customer base spans many types of organisation, including hotels, universities, councils, solicitors, financial institutions and major manufacturers, all with differing objectives and system requirements. Tiger Communications is based in the United Kingdom, and has offices Belgium, Dubai, Mexico and Portugal.

The marketplace today dictates the necessity for integration and open system architecture, a philosophy that Tiger has continually adhered to in the development of our product range. First-class product service & support is key to the future of any company today and Tiger Communications, acknowledging this fact, operates UK-wide engineering support including 24 hour, 365 day cover. Global support is provided through localised in-country partnerships and regional offices. Tiger Communications has established long-term strategic partnerships with major PBX manufacturers and dealers of networks and, through advertising & market awareness, benefits from a very active direct sales channel.
For more Information, please visit: http://www.tigercomms.com
 

Tiger Communications will be attending Hitec 2009, Anaheim Convention Center, Anaheim, California at Booth 125.  Please follow link for further show information: http://www.hftp.org/HITEC

Tiger have been invited to take part in Cisco's new Virtual Partner Summit which runs alongside their Partner Summit taking place in Boston.

For more info please visit www.ciscopartnerspace.com/virtualpartnersummit

Livingston, Scotland, 7 May 2009